Click on the [Sign up] link. By completing the membership subscription forms and agreeing to the privacy policy, the customer can immediately benefit from according services offered to members.
Members will not be required to re-enter their shipping or billing addresses every time they place an order and be eligible to participate in group purchase, auction and other discount events.
Order is processed as below :
*Single item order
Step 1: Search for products, select options and click on the “Buy now” button.
Step 2: Make sure you have selected right options, enter your billing and shipping addresses and select a payment method.
Step 3: Proceed with payment and complete the order procedure.
*Multiple item order
Step 1: Search for products, select options and click on the “Add to cart” button.
Step 2: Proceed with shopping and add other products to your shopping cart.
Step 3: Make sure you have selected right options, enter your billing and shipping addresses and select a payment method. (Members are not required to re-enter their shipping information)
Step 4: Proceed with payment and complete the order procedure.
*Please provide precise order information and shipping address for faster and precise shipping.
In case of placing non-member orders, please make a note of your order number and confirmation number(when paying by credit card). For members, there is no need for making memos as these numbers will be recorded into your account automatically.
Track order
Sign into the shopping mall website and click on “Track order” link in order to view your order history.|
*Click on the order number for detailed order information and shipping status.
Shopping cart
Sign into the shopping mall website and click on “Cart” link in order to view list of items added to your shopping cart
ONLY Paypal: creamdol@naver.com
1. Payment via PayPal account : PayPal verified account is required.
2. Payment by credit or debit card via PayPal(Visa, Master, JCB, Amex etc.) : PayPal account is NOT required.
Payment shall be made within 7 days from placing the order. The order will be automatically cancelled otherwise.
Shipping method : EMS
Covered destinations : Worldwide
Shipping cost : may varies on destination and purchase amount(Please refer to EMS rates)
Shipping time estimate : 7~10 business days(in case of in-stock products)
Shipment bound for EMS premium regions : The customer may be required to pay additional cost.
EMS shipment tracking
EMS shipment status information may be available 2~3 business days after shipping off from Korea.
Important : Products are to be shipped after the payment is made. Please note that shipping may take longer depending on the products of the order.
Please make sure you have selected right options(e.g. size, color and quantity) prior to completing the order.
Once the order is completed, it is assumed that the customer agreed on our exchange/refund policy.
Given the nature of products are not exchangeble or refund.
International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient. In case that the customer refuses to receive the parcel, the products are to be returned to Korea and will not be shipped again. According costs(shipping, customs and etc) are the responsibility of the customer and will be deducted from the refund.
Store credits occurring from orders are to be available in 20 days from the date of receipt. For these 20 days the store credits are classified as Pending. Pending store credits are credits from incomplete orders in case there are order cancellations or returns.
Valid store credits(total credits - used credits - pending credits) are eligible for immediate use.
Company Name: Rico Studio CEO: saetbyeol kang Business Registration No.: [2093860684]
E-commerce Permit No. 2019-서울강서-1392호 [Mail-order Business Registration Number]
Phone: 010-7755-6769 Fax: 00-000-0000 Address: 07723 서울특별시 강서구 초록마을로14길 20 (화곡동) 명주빌하모니 402호
Personal Information Manager: saetbyeol kang(creamdol@naver.com)
Contact creamdol@naver.com for more information.
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